Operations & Service Delivery Team
Meet Our Operations & Service Delivery Team
Get to know the passionate leaders behind the day-to-day delivery of our services. This dedicated team plays an essential role in the success of Jigsaw Blue - guiding our support workers, mentoring staff, and ensuring every client receives consistent, high-quality care.
From team leaders to managers, each member brings a unique mix of experience, empathy, and leadership to their role. Together, they drive our mission forward by championing client outcomes, supporting our workforce, and nurturing strong community connections.
Mandy - Operations Manager
Meet Mandy:
We’re thrilled to welcome Mandy Kursat, our new Operations Manager at Jigsaw Blue!
With over 20 years of experience in disability, community services, and healthcare, Mandy brings a wealth of expertise in strategic planning, operational efficiency, and leadership.
Her commitment to client-centered service and relationship management will further empower our participants to achieve their goals.
Mandy’s skills and passion will be invaluable as we continue our mission to enlighten and uplift the lives of those we support, every day!
Andrea - Service Delivery Manager
Meet Andrea:
Andrea joined Jigsaw Blue as a Service Delivery Lead, bringing a robust background in human services and social work.
With a Bachelor in Human Services and a Master of Social Work from La Trobe University, Andrea has extensive experience in family violence support and child protection. Her career includes senior roles at Berry Street and Orange Door, where she honed her leadership and crisis intervention skills.
Andrea’s diverse expertise and commitment to client-centered care ensure that our services meet the highest standards. Her dedication to understanding and addressing complex client needs makes her an invaluable asset to our team.
In her spare time, Andrea loves going to the beach, exercising, and spending time with her family. Her passion for social work and her leadership skills make Andrea a valued member of Jigsaw Blue.
Haidee - Operations Support
Meet Haidee:
Haidee joined Jigsaw Blue in June 2020, bringing a diverse background and valuable expertise to the team.
With 14 years of experience in the Banking and Finance sector, specifically in Risk and Compliance, Haidee has developed a sharp eye for detail and a deep understanding of operational integrity. Since joining Jigsaw Blue, Haidee has provided comprehensive administrative support, playing a key role in enhancing our team’s efficiency and ensuring smooth day-to-day operations.
Holding a Certificate III in Individual Support (Ageing and Disability), Haidee also brings a compassionate perspective to her work. Her experience has contributed significantly to the review and development of internal policies, helping ensure compliance while aligning with our organisation’s goals and values.
“I enjoy working at Jigsaw Blue because of the flexibility it offers and the strong focus on putting clients first in everything we do.”
Outside of work, Haidee enjoys spending quality time with her husband and three children, exploring the outdoors, and participating in various sports and adventures. As a family, they are also committed to supporting their elderly parents with everyday assistance and a focus on enhancing their quality of life.
Rebekah - Client Services Manager
Meet Rebekah
Rebekah joined Jigsaw Blue in April 2024, bringing a wealth of experience and expertise to the role.
Rebekah's journey with Jigsaw Blue began with a commitment to optimizing resource allocation and ensuring seamless service delivery. Her strategic approach and dedication to efficiency have been instrumental in enhancing our operational effectiveness.
With a strong background in leadership and resource management, Rebekah excels at coordinating complex schedules and aligning team efforts with organizational goals. Her ability to solve problems and adapt to changing circumstances ensures that our services remain reliable and responsive.
Bree - People & Culture Lead
Meet Bree:
Joining Jigsaw Blue in 2021, Bree has progressed her career from supporting the People and Culture team to leading it.
Bree’s journey with Jigsaw Blue began with a passion for nurturing talent and fostering a positive workplace environment. Her dedication and expertise have been instrumental in shaping the company’s vibrant culture and supportive atmosphere.
With experience in human resources, Bree’s strategic vision and hands-on approach have driven numerous successful initiatives at Jigsaw Blue. She has also completed her Certificate IV in Training and Assessment to further assist with the development and progression of the team, ensuring staff are equipped with the skills and support they need to thrive.
Bree’s ability to connect with people and understand their needs ensures that the team remains motivated and engaged.
In her spare time, Bree enjoys travelling and spending time with her family and friends.
Matt - Allocations & Operations Support
Meet Matt:
Matt joins Jigsaw Blue from Melbourne’s Luxury Hotel market. With years of experience managing some of the city’s finest hotels, he understands the nuances of high-end service and the importance of creating memorable experiences for guests. The fast-paced, demanding nature of the role honed his leadership, communication, and problem-solving skills, earning him respect throughout the industry.
However, a life-altering stroke dramatically changed the course of Matt’s journey. The physical and emotional challenges that followed forced him to re-evaluate what truly mattered and sparked a deep desire to understand more about disability, healthcare, and the importance of support for those living with life-changing conditions.
In the years following the stroke, Matt became a passionate advocate for people with disabilities, returned to study his Diploma in Community Service and decided to put his lived experience to work. Matt knows first-hand the immense difference a well-matched support worker can make in the life of a participant. Matt firmly believes the right connection between a person and their support worker could drastically improve quality of life, independence, and overall wellbeing, as he is living proof of this principal.
Matt will be assisting and supporting our allocations and service delivery teams to help bring seamless, memoable and five-star experiences to our participants and support workers!
Laura - Team Leader
Laura is a long-standing and passionate advocate within the Jigsaw Blue family. As the Team Leader of our Geelong SIL house, Laura brings not only strong leadership but a deep, personal commitment to delivering the highest standard of care. Having worked across multiple roles within Jigsaw Blue over the years, she brings a well-rounded perspective and unwavering dedication to the people we support.
Laura is known for her relentless pursuit of excellence — always going the extra mile to ensure her clients live enriched, fulfilling lives. She doesn’t just meet goals; she exceeds them. Whether it’s identifying new opportunities for growth, requesting additional care support, or simply championing her clients' needs, Laura approaches each day with drive, heart, and integrity.
Her leadership style is grounded in empathy and action, and she continues to set the benchmark for what quality support truly looks like in practice.
Taleesha - Team Leader
Taleesha brings a wealth of experience to the Jigsaw Blue leadership team, with a strong background in both the disability and broader social services sectors. Her extensive knowledge of community engagement, combined with her genuine passion for people, makes her a powerful advocate for our clients and their independence.
Kind-hearted and approachable, Taleesha thrives on helping individuals build confidence and enjoy meaningful connections in the community. Whether it’s supporting someone to attend a new activity, try something for the first time, or simply feel a sense of belonging, Taleesha is there every step of the way — encouraging, uplifting, and celebrating each achievement.
Her passion lies in empowering clients to get out and about, explore their interests, and live life to the fullest. With Taleesha leading the way, participants are not only supported — they’re inspired.
Josphat - Lead Worker
Josphat has been a valued part of the Jigsaw Blue team for close to a decade, bringing consistency, warmth, and a deep passion for client success to everything he does. His commitment to helping participants reach their goals is second to none, and it’s no surprise that clients often ask for Josphat by name — a true testament to the trust and connection he builds.
Josphat has a special gift for making people feel comfortable, heard, and empowered. He takes the time to understand each person’s individual journey, celebrating milestones big and small along the way. His calm, professional presence and uplifting energy make him a standout in the field.
Outside of work, Josphat is chasing the skies — actively training to become a commercial pilot. He brings this same sense of adventure and determination into his support work, often arriving with a new story that inspires and brings joy to the people around him.
Kazi - Lead Worker
Kazi is our dedicated Lead Worker at one of our SIL homes in Melbourne’s outer north. With nearly a decade of experience in the disability support sector, Kazi brings both skill and heart to his role — earning him the well-deserved nickname: our “can do” man.
Kazi is known for his unwavering commitment to the people he supports. He consistently places clients’ needs at the centre of everything he does, always willing to go above and beyond to ensure each person feels safe, supported, and genuinely valued. Whether it’s offering a listening ear, creating meaningful routines, or jumping in to solve challenges, Kazi leads with reliability and a positive spirit.
His warm nature and strong work ethic make him a favourite among both clients and colleagues. Kazi is the kind of leader who inspires trust, delivers on his word, and lights up every house he walks into — truly living out our commitment to enlightening lives.
Angie - Team Leader
Angie is our passionate and dedicated Team Leader at our Northern SIL house. With many years of hands-on experience in the disability sector, Angie has supported clients across a wide range of needs, including complex placements, behaviours of concern, and diverse disabilities. Her calm, consistent presence has made her a trusted figure among clients, families, and colleagues alike.
Angie is widely recognised for her strong client advocacy, always going above and beyond to ensure each individual feels heard, respected, and empowered in their daily lives. Her reputation in the sector is built on her genuine compassion, sharp problem-solving skills, and her signature "can do" attitude — no challenge is ever too great.
When she’s not leading her team with kindness and confidence, Angie is mentoring staff, building meaningful relationships with families, and working alongside our broader leadership team to drive quality outcomes for the people we support.
